Sales Terms and Conditions

You may return unopened and fully sealed products purchased, that qualify to be returned, at Nintendo Branded Stores and receive a full refund of the purchase price within the first 7 days of the invoice date. You will only be eligible for a refund if the product is returned to The Nintendo Branded Stores together with the original tax invoice. If an item is purchased via the online store a refund can not be processed in a physical store. Should you wish to receive a refund please email a request to distributorsa@nintendo.co.za You may return or exchange opened and unsealed products purchased at a Nintendo Branded Stores physical store within 10 days of the date of purchase, please note that a 20% handling fee will be deducted off of the purchase price on opened/used products. 

The Core Computer Business (Pty) Ltd levies a charge of 20% of the recommend retail price of the product on returns of unsealed products to cover the costs of repackaging the product for sale. You will only be eligible for a refund if the product is returned to the Nintendo Branded Store you purchased from together with all its accessories, the original product packaging, original tax invoice and subject to an Internal inspection of the product at our Service Centre. 

All faulty products will be covered in the relevant product warranty.  Where you are eligible for a refund, the purchase price will be refunded to your credit card or, if you paid using another payment method, by electronic funds transfer (EFT) to your bank account.  For this purpose you may be required to provide your bank account details to The Core Computer Business (Pty) Ltd. EFT payment takes 14 working days to process.

Unsealed software products, software subscriptions, gift cards, in-ear products may not be returned to the Nintendo Branded Stores and are not eligible for refunds. Products purchased via the credit payment option, Mobicred, is not eligible to be returned or refunded.

In the event of a device requiring service, you are responsible to ensure that any screen protector, cover or third party add-on is removed prior to obtaining service.

The Core Computer Business (Pty) Ltd will not be held liable for the cost to replace any third party add-on’s such as “Screen protectors, Covers etc” as these will have to be removed in order to facilitate any form of service / assessment. Each product sold by the Nintendo Branded Stores may have a specific service strategy whereby service can only be facilitated via a whole unit replacement. Please refer to the manufacturers warranty for your specific product model to confirm what type of repair options are available for your device as this may vary.

The Core Computer Business (Pty) Ltd reserves the right at any time and without giving you any advance notice to make changes to the prices of goods and services that are sold through  Nintendo Branded Stores and to correct any pricing errors that may inadvertently occur. The Core Computer Business (Pty) Ltd is not liable for any typographical errors that may occur.

Quotations are valid for 7 days, however due to the volatility of the Rand/USD & Rand/Euro exchange rate, please note that prices published by the Core Computer Business (Pty) Ltd business may change without notice. 

Float
Float is a checkout payment solution that enables shoppers to split purchases into interest-free, fee-free monthly instalments. Customer's can only use their existing Visa or Mastercard credit card. Debit Cards will not be accepted. Credit is solely dependant on funds available in your Visa or Mastercard credit card. Float does not impose further minimum or maximum order value. Payment terms will range between 2 - 6 months for products purchased on the store.nintendo.co.za website. Float may place a pre-authorisation (also known as a “reserve”) as a temporary hold against the credit you have available to spend on your credit card. This is not a charge and is interest-free. Float payment method is available online only on the store.nintendo.co.za website. All returns and refunds to be processed using our existing returns policy. Once finalised, Float will adjust your instalment plan or refund money back to you accordingly based on the existing policy.

Mobicred is an online revolving credit facility that allows you to spend and repay the amount in monthly instalments. The displayed monthly payment amount is indicative monthly pricing for 12 months at 21.25% interest per annum including a monthly fee but excludes a once-off account Initiation Fee. Please note the interest rate is subject to change. NCRCP38/FSP 44481

The information contained in this website is for general information purposes only. The information is provided by the Core Computer Business (Pty) Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be held responsible for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data arising out of, or in connection with, the use of this website. Every effort is made to keep the website up and running smoothly and secure. However, the Core Computer Business (Pty) Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. This entire website and its contents are subject to change without notice. Product availability is dependent upon stock levels and stock levels vary from store to store. Terms and conditions apply. E&OE.