Returns Policy

Core Gaming Systems (Pty) Ltd is referred to in this Return Policy as “Core Gaming Systems (Pty) Ltd”. Core Gaming Systems (Pty) Ltd will refund or exchange any online purchases within 7 days from the date of receipt as long as the item has not been used or installed and is returned in the original packaging and that the relevant proof of purchase is provided. A 10% handling fee may be charged on opened / used purchases.

Software products cannot be exchanged or refunded. Products will not be refunded or exchanged due to incompatibility. Please check compatibility information before placing an order. A courier collection fee of R100.00 may be charged on refunds and exchanges. Core Gaming Systems (Pty) Ltd will refund the purchase price of any product within 30 days after you cancel your agreement with Core Gaming Systems (Pty) Ltd.

Core Gaming Systems (Pty) Ltd will give you a refund based on the original payment method used to buy the products. 

Criteria to return an item:

* Return must be logged within 7 days of item being delivered

* The item is in a re-sellable condition

* The item being returned qualifies for return

* The item is in its original packaging with labels attached